4 monetary research study firms ... Decades of cumulative management ... and countless subscribers worldwide ... Now integrated under one roofing system ... Legacy Research study Group.
City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Market Publishing and Printing.
Unfortunately this web browser is not supported. Please use a current version of Chrome, Firefox, Safari or Edge to see BBB.org. BBB remains functional and concentrated on serving our organization community. Learn more. Publishers, Customer Reviews are not utilized in the computation of BBB Ranking grievances closed in last 3 years complaints closed in last 12 months, Customer Reviews are not utilized in https://how-many-people-are-investing-in-cryptocurrency.matthew-sharpe.net/ the estimation of BBB Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Business, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Client Complaints10/26/2020I am a lifetime member. I have actually not been able to receive a single email from any publication that I have actually belonged to for months now.
First they told me they will check out it. Then I was informed the system was sending it to an incorrect email address. This occurred a number of times after I was informed my e-mail address had been upgraded. Then they informed me they will do an escalated case to trace my e-mail issue, I waited a week, no updates. Then I was told my initial email service - protonmail. com is not suitable. Then I altered my e-mail to a yahoo email address they stated would give me no concerns. I wait, still absolutely nothing. Then they tell me it was because I had actually not whitelisted the services matthew sharpe in my account, which I then did.
I called again and they informed me that the services which I was asking about were not part of my subscription, however when I firmly insisted, they said that yes they were ... Then investing-in-gpu-stocks-because-of-cryptocurrency.matthew-sharpe.net/ they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, exact same old runaround. Upon logging into the site, I can see which services sent out updates at what time, but then customer support informs me on their end, it shows absolutely nothing was sent and they don't know when they head out by means of e-mail. When I requested for a manager or different contact information, they stated they do not have any.
I paid near to 5 figures for these lifetime memberships total, and I am not even getting them to date. This is too time consuming, frustrating, and horrible customer service. I am part of other financial investment advisories and they have the ability and resources to rapidly resolve any concerns. Nothing even close to outright incompetence I have actually experienced here. I would rate your service as a NEGATIVE 10 out of 10.Learn morePreferred Result, Other (needs description) I would like somebody from the business to personally call me with a resolution of these problems and an apology and some kind of settlement for ALL THIS TROUBLE As far as your client service dept, Click for more info you need to fire all of them and reorganize the dept.